Some jobs are easier to decide on with the price in front of you. Tell us what you have in mind, at home or at work, and we’ll send a written, itemised quote before any work begins. No pressure and no surprises: just the honest, plain-English service our neighbors across North Idaho have trusted since 2001.
What we can quote
For your home
- Custom-built and refurbished computers: gaming PCs and workstations built to order, or a quality refurbished computer, set up with your files, photos and email moved across.
- Upgrades: solid-state drives and memory that make an older computer feel new again.
- Home tech and smart home: Wi-Fi that reaches every room, smart devices, TVs, streaming and home offices.
- Data recovery: photos and files rescued from failed hard drives, SSDs and memory cards.
For your business
- Network cabling: structured data cabling, network closets and rack clean-ups.
- Servers, networks and backups: business servers, firewalls, Wi-Fi and tested backups, designed and documented.
- Business phone systems: hosted VoIP with local and toll-free numbers.
- Technology planning: opening, expanding or moving? We’ll price the technology side so moving day goes smoothly.
- Monthly IT support: a business plan built around your people, computers and servers.
Computer not working? You don’t need a quote to get started: request service and we’ll find the actual cause and give you the price before we fix anything.
How it works
- Send your request. Tell us what you’d like done and where. Model numbers, room sizes or how many computers are involved all help, but a rough idea is fine.
- We review it, and may call. A technician reads every request and calls or emails you back during business hours. Cabling, Wi-Fi and bigger jobs may need a quick visit first.
- You get an itemised quote by email. Parts, labor and services each on their own line, so you know exactly what you’re paying for.
- Accept it online. Open the link in the email, type your name and accept. Questions first? Just reply to the email.
Request your quote
Questions
How long does a quote take?
We usually get back to you the same business day to talk it through. Simple jobs can often be priced on that call; cabling, networks and bigger projects may need a visit before we can put a number on them.
Is it free?
Yes. Quotes are free and there’s no obligation to go ahead.
Do you come to me?
Yes. We work on-site at homes and businesses across Kootenai County and North Idaho, in our shop in Hayden, and remotely wherever you have an internet connection.
I’m on a support plan. Do my discounts apply?
Yes. Your plan’s member discounts are applied to the work we quote.
Is it an emergency?
If a business network is down or there’s a ransomware message on screen, please call (208) 277-0877 rather than waiting for a quote.